Goods and Services Classification under GST: Rules, Rates, and Compliance Essentials

India’s transition to the Goods and Services Tax represented a significant reform in the field of indirect taxation. By subsuming excise duty, service tax, VAT, and several state-level levies into a unified system, GST simplified compliance and removed the cascading effect of multiple taxes. However, considering the vast range of goods and services consumed and produced in the economy, applying a single uniform rate was not feasible. Different commodities have different social, economic, and consumption implications, and this necessitated a structured classification system.

Classification under GST provides the framework for identifying the correct rate of levy for each item. It creates consistency across customs, excise, foreign trade, and GST authorities, thereby minimizing disputes and ensuring smooth administration. The system relies on internationally recognized codes, which allow Indian businesses to align with global practices and facilitate seamless imports and exports.

The Need for Classification

Goods and services are innumerable in variety, and without classification, it would be impossible to determine the appropriate rate applicable to each product or service. Classification addresses several practical challenges:

  • It enables the correct rate of GST to be applied to each item.

  • It reduces ambiguity in compliance for suppliers and service providers.

  • It harmonizes treatment across different government agencies, including customs, excise, and trade authorities.

  • It minimizes disputes by ensuring all stakeholders rely on the same coding system.

If classification did not exist, essential commodities could end up attracting high rates, and luxury items could slip into lower categories. Such misalignment would create unfairness in the system, distort consumption behavior, and reduce public confidence in GST administration.

Judicial pronouncements have reinforced the importance of correct classification. In Steel Authority of India Ltd. v. Commissioner of Central Excise (2022), it was held that classification is the responsibility of the consignor, and errors cannot be shifted to the purchaser. Similarly, in Union of India v. Bharat Forge (2022), the court clarified that the supplier must ensure correct classification and the buyer has no obligation to determine the code while making purchases. These decisions underline the accountability of businesses in maintaining accuracy in classification.

Basis of Classification

Classification under GST rests on two distinct systems. For goods, the Harmonised System of Nomenclature is used. This system is maintained by the World Customs Organisation and is adopted by nearly all trading nations. For services, the Services Accounting Code provides a structured framework. Together, these systems create uniformity in identification, rating, and reporting of goods and services.

The HSN system divides goods into sections, chapters, headings, and subheadings, each carrying a numerical code that narrows down the scope of the product. The SAC system uses a similar coding methodology for services, ensuring uniformity across sectors such as construction, accommodation, education, healthcare, and professional services.

GST Rate Structure for Goods

The rate structure for goods under GST has been carefully designed to reflect social and economic priorities. The categories range from complete exemptions to a high rate applied on luxury and sin goods.

Exempt Goods

Certain essential commodities have been placed outside the purview of GST altogether. Examples include fresh fruits, vegetables, unbranded cereals, and milk. Exempting such goods ensures that the burden of taxation does not fall on the most vulnerable sections of society and that basic food and nutrition remain affordable.

Goods under 5 Percent

The five percent rate is applied to items of mass consumption. These include edible oils, tea, sugar, and medicines that are used widely by households. This rate balances revenue generation with affordability, as applying higher rates on these commodities would lead to inflationary pressures.

Goods under 12 Percent

The twelve percent bracket applies to processed food items, footwear, fertilizers, and several industrial intermediates. These products are not essential but are used regularly in daily life and agricultural activities. The rate applied here seeks to maintain affordability without completely exempting them from revenue contribution.

Goods under 18 Percent

The majority of goods fall under the eighteen percent slab. These include machinery, electronic appliances, chemicals, and other industrial inputs. This category serves as the standard rate for most manufactured goods, striking a balance between revenue needs and competitiveness.

Goods under 28 Percent

The highest rate is reserved for luxury and sin goods. These include large cars, SUVs, aerated beverages, and tobacco products. By taxing these products heavily, the system not only generates significant revenue but also discourages their excessive consumption, aligning with health and social policy goals.

GST Rate Structure for Services

Services are equally diverse and require systematic classification to ensure clarity in rate application. Like goods, services are divided into exempt, low, standard, and luxury categories.

Exempt Services

Education, healthcare, and charitable activities are fully exempt under GST. This exemption recognizes their importance in nation-building and ensures that social welfare services remain accessible without additional cost burdens.

Services under 5 Percent

Transportation services such as rail travel, road transport, and economy class air travel are taxed at five percent. These services are critical to mobility and economic activity and hence are kept at an affordable rate.

Services under 12 Percent

Non-air-conditioned restaurants and mid-range hotel accommodations fall under the twelve percent slab. The rate ensures affordability for the middle class while still contributing to government revenue.

Services under 18 Percent

This is the standard rate for most services, including IT, telecommunications, consultancy, and air-conditioned restaurants. These services represent significant sectors of the modern economy, and the rate provides revenue while maintaining competitiveness.

Services under 28 Percent

At the highest slab are luxury hotels, gambling activities, and cinema halls. These are discretionary in nature and thus attract higher taxation to balance social priorities with revenue collection.

International Significance of HSN

The harmonised classification system was developed by the World Customs Organisation and is now used by more than two hundred countries. With over five thousand commodity groups, it allows for a uniform description and identification of goods across international borders.

India has adopted an eight-digit classification under the Customs Tariff, extending the six-digit international standard to provide greater detail for domestic trade requirements. This higher granularity helps in policy design, monitoring imports and exports, and managing industrial development.

The HSN system is updated every four to six years to reflect technological advancements and the emergence of new products. For example, the growing prominence of renewable energy equipment, smart devices, and electric vehicles necessitated updates to the codes to ensure accurate classification.

The Customs Manual published by CBIC highlights how the HSN aligns with both international trade standards and the ITC (HS) maintained by the Directorate General of Foreign Trade. This ensures consistency in classification not only for domestic taxation but also for import-export policies.

Judicial and Administrative Support for Classification

Courts and administrative bodies consistently emphasize the importance of classification. Rulings have highlighted that while titles of sections and chapters are helpful, actual classification must be determined by the specific description and notes provided under the tariff. The General Interpretative Rules, which will provide structured methods for resolving disputes when goods or services appear to fall under more than one category.

Suppliers must be careful in assigning codes. Incorrect classification can lead to underpayment of GST, penalties, interest, and in some cases, denial of input tax credit. For example, misclassifying a luxury item under a lower slab may reduce tax liability in the short run but will eventually result in penalties during audits or inspections.

Practical Implications for Businesses

For businesses engaged in manufacturing, trading, or providing services, correct classification is not merely a legal formality but a practical necessity. It ensures accurate application of rates, smooth clearance at customs checkpoints, and avoidance of disputes with authorities.

Classification also facilitates better record-keeping and compliance with reporting requirements in GST returns. Since buyers are not required to verify classification, the entire responsibility rests with suppliers. Any lapse in assigning the correct code can result in reputational damage and financial penalties for the business.

From a broader perspective, accurate classification enhances the ease of doing business. It assures international trading partners that Indian exporters adhere to global standards, thereby reducing delays at foreign ports and building trust in Indian supply chains.

Structure of HSN and Customs Tariff

The Harmonised System of Nomenclature is designed as a logical and hierarchical system. It is divided into sections, chapters, headings, subheadings, and tariff items. Each level provides increasing specificity.

Sections

The HSN is divided into 21 sections, each representing a broad group of goods. For example, Section XI covers textiles and textile articles. Sections provide a macro-level grouping but are not themselves legally binding for classification. They serve more as an organizational framework.

Chapters

There are 98 chapters in the Indian Customs Tariff. Each chapter represents a narrower class of goods within a section. For example, Chapter 52 covers cotton, while Chapter 84 deals with machinery and mechanical appliances. Chapter notes provide specific rules and definitions that are critical for correct classification.

Headings

Within chapters, goods are further divided into four-digit headings. These headings group similar goods together. For instance, heading 5003 covers silk waste, which is a subset within the silk category.

Subheadings

At the six-digit level, subheadings provide even more specific descriptions. For example, 5003.10 covers silk waste that is not carded or combed. The six-digit level is the standard used internationally under the WCO framework.

Tariff Items

India extends the classification to eight digits, known as tariff items. This allows for even greater granularity in classification, which is necessary for the diverse range of goods traded domestically. For example, 5003.90.10 covers mulberry silk waste, which is distinct from tussar or eri silk waste.

This hierarchical structure ensures that classification can move from the general to the specific in a logical manner, reducing confusion and disputes.

Example of HSN Coding

To illustrate how classification works in practice, consider the following example:

  • 5003: Silk waste

  • 5003.90: Other silk waste

  • 5003.90.20: Tussar silk waste

This breakdown demonstrates how the classification narrows down step by step until a precise description is achieved. Such detail is critical for determining the correct GST rate and for aligning with international trade standards.

Rules for Interpretation

Despite the structured system, disputes and ambiguities are inevitable. To resolve them, the General Interpretative Rules, commonly referred to as GIR, provide binding principles. These rules ensure uniformity in classification and are applied globally.

Rule 1: Titles are for Reference Only

Classification is determined by the terms of headings and any relevant section or chapter notes. Titles of sections and chapters are intended only as a guide and cannot be relied upon for classification. For example, the title of Section XI mentions textiles, but the scope of what falls within a particular heading is defined by notes and detailed descriptions.

Rule 2(a): Incomplete or Unassembled Goods

Goods that are incomplete or unassembled but possess the essential character of a finished article are to be classified as the finished product. For example, a car imported without wheels is still classified as a car, as it retains the essential character of a complete vehicle.

Rule 2(b): Mixtures and Combinations

Mixtures or combinations of goods are classified based on the dominant material or component. For example, a fabric made primarily of cotton with a small proportion of polyester will be classified under cotton fabrics.

Rule 3(a): Specific Heading Prevails

When goods appear to be classifiable under two or more headings, the most specific description takes precedence over the more general one. For instance, a leather handbag is classified under handbags rather than under a general heading for leather articles.

Rule 3(b): Essential Character

If classification cannot be determined by Rule 3(a), the item is classified based on the material or component that gives it its essential character. For example, a gift set containing a pen and a notebook is classified based on the pen if it is the dominant feature.

Rule 3(c): Heading Last in Numerical Order

When goods appear equally classifiable under two headings and neither Rule 3(a) nor 3(b) resolves the issue, the heading appearing last in numerical order is chosen.

Rule 4: Goods Most Akin

If goods cannot be classified under any heading by applying the above rules, they are classified under the heading of goods most akin. This rule ensures that every product has a place within the tariff.

Rule 5: Packing

Packing materials and containers are classified along with the goods they contain unless they are of a kind that can be reused independently. For example, a decorative metal box containing biscuits will be classified with the biscuits if the box is not meant for separate sale.

Rule 6: Subheading Classification

Once the appropriate heading has been determined, classification at the subheading level is done by applying the terms of subheadings and related notes, comparing only subheadings at the same level.

These rules collectively create a logical framework for resolving classification disputes and are indispensable in global and domestic trade.

Significance of Dashes in Tariff Coding

A unique feature of the tariff schedule is the use of dashes to indicate levels of classification. This makes reading and interpreting tariff codes simpler.

  • A single dash indicates a primary group.

  • A double dash indicates a sub-group.

  • Triple or quadruple dashes indicate even narrower sub-groups at the eight-digit level.

For example, consider the classification of garments:

  • 6101: Overcoats for men or women

  • 6101.20: Of cotton

  • 6101.20.10: For men

  • 6101.20.20: For women

The progression of dashes shows the narrowing classification. This system creates consistency and makes it easier for businesses and administrators to interpret the tariff schedule.

Standard Units of Measurement

To ensure uniformity in valuation and reporting, the tariff schedule specifies standard units of measurement such as kilograms, meters, numbers, or liters. These units may not always match the way goods are traded in the market but provide a common reference point for classification and taxation.

For example, fabric may be traded by pieces in the market, but the tariff classifies it by meters. Similarly, beverages may be sold in bottles, but the tariff requires classification by liters. This standardization prevents discrepancies in valuation and ensures consistent treatment across the country.

Importance for Businesses

Understanding the structure of HSN, applying the General Interpretative Rules, interpreting the use of dashes, and recognizing standard units of measurement are all crucial for businesses engaged in manufacturing, trading, or importing. Misclassification can result in underpayment or overpayment of GST, leading to financial loss, penalties, or litigation.

Correct classification also facilitates customs clearance during imports and exports, avoiding delays at ports and ensuring compliance with global trade standards. For service providers, applying the correct SAC codes is equally important to claim exemptions, apply the right rates, and maintain proper compliance records.

SAC Codes and Their Importance

Unlike goods, which are classified under HSN codes, services are classified under SAC codes, also known as Services Accounting Codes. These codes are crucial because services cannot be physically measured or standardized like goods.

Structure of SAC Codes

SAC codes generally follow a six-digit structure. The first two digits represent the section or major service category, while the remaining digits narrow down the classification into subcategories.

For example:

  • 9961: Construction services

  • 9963: Accommodation services

  • 9983: Other professional services

This structure ensures uniform classification across diverse service sectors, ranging from traditional services like education and healthcare to modern digital services such as IT and software consultancy.

Role of SAC in GST

The primary purpose of SAC codes under GST is to determine the applicable rate of tax on services. For example, healthcare services are exempt, transport services may fall under 5 percent, while IT and professional services are usually taxed at 18 percent. Without proper SAC classification, service providers risk charging the wrong rate of GST, leading to compliance issues and disputes.

Key Service Categories under SAC

Construction Services

Construction services, falling under code 9961, include services related to the building of residential, commercial, and industrial properties. Classification here is crucial because different tax rates may apply depending on whether the construction is for affordable housing, commercial projects, or works contracts.

Accommodation Services

Under code 9963, accommodation services cover hotels, lodges, guesthouses, and similar establishments. The rate of GST depends on the declared tariff per room per night. Mid-range accommodations are taxed at 12 percent, while luxury hotels may fall under 28 percent.

Transportation Services

Transport services include passenger transport by railways, air, or road. Economy class air travel, for instance, is taxed at 5 percent, while business class is taxed at a higher rate. Freight transport services also fall within this category, with different exemptions and rates depending on the mode of transport.

Education and Healthcare Services

Education and healthcare services are largely exempt from GST, provided they meet specified conditions. For instance, services provided by recognized educational institutions or hospitals are exempt, but auxiliary services like canteens or diagnostic centers may not be. Classification under SAC ensures that only the intended services enjoy exemptions.

Professional and IT Services

Professional services such as legal, accounting, and consultancy fall under SAC code 9983, while IT and software services are also covered in this category. These services are generally taxed at 18 percent. Since they often deal with cross-border transactions, correct classification becomes important not just for GST but also for export-related benefits.

SAC in Relation to Exemptions and Special Rates

Proper use of SAC codes is essential to claim exemptions and apply concessional rates. For example, charitable activities fall under exempt categories only if they meet the definitions provided under the relevant SAC classification. Similarly, classification of transport services under SAC ensures that concessional rates for railways or economy travel are correctly applied.

Failure to apply the right SAC can result in denial of exemptions, penalties for underpayment of tax, or litigation with tax authorities.

Application in Imports and Exports

Classification under HSN and SAC is not confined to domestic transactions alone. It plays a crucial role in imports and exports.

Role of DGFT and ITC(HS)

The Directorate General of Foreign Trade maintains the Indian Trade Classification based on Harmonised System (ITC-HS), which governs import and export policies. These classifications align with the Customs Tariff and are critical in determining restrictions, duties, and benefits under trade agreements.

10-Digit Codes for Imports and Exports

While domestic classification generally uses eight-digit HSN codes, international trade in India often relies on 10-digit codes for more granularity. These codes are fully aligned with the Customs Tariff but provide additional detail to manage trade flows effectively.

Importance for Exporters

For exporters, correct classification determines eligibility for export incentives, exemptions from GST, and smooth customs clearance. For example, classifying software services correctly under SAC ensures they are recognized as exports of services when provided to clients abroad, thereby qualifying for zero-rated benefits.

Importance for Importers

For importers, correct classification ensures proper application of customs duty and GST. Misclassification can lead to underpayment or overpayment of duties, seizure of goods, and prolonged disputes with customs authorities.

Judicial Insights on Classification

The judiciary has played an important role in shaping the principles of classification under GST and earlier indirect tax regimes. A few landmark rulings illustrate the responsibilities of parties involved in trade.

Steel Authority of India Ltd. v. Commissioner of Central Excise (2022)

In this case, the court emphasized that the consignor, that is, the supplier of goods, bears the responsibility of classification. This ruling underscores the principle that suppliers must exercise diligence in determining the correct classification under HSN.

Union of India v. Bharat Forge Ltd. (2022)

Here, the court clarified that the responsibility of classification lies with the supplier and not with the purchaser. Buyers are not expected to verify or specify classification while purchasing goods. This decision provided relief to buyers and reinforced the burden of compliance on suppliers.

Broader Judicial Approach

Over time, courts have consistently upheld that classification must be based on objective criteria such as product description, use, and essential character, rather than subjective interpretations. Judicial decisions have also highlighted the importance of relying on explanatory notes, chapter notes, and interpretative rules to resolve disputes.

Practical Implications of Classification

Classification under GST is not a mere administrative exercise but carries practical implications that directly impact businesses.

Correct GST Rate Application

The foremost implication of classification is the application of the correct GST rate. Goods and services attract rates ranging from nil to 28 percent depending on their classification. An incorrect classification can result in charging a higher rate, making goods uncompetitive, or a lower rate, leading to penalties for underpayment.

Customs Clearance

For importers and exporters, classification ensures smooth customs clearance. Customs authorities rely heavily on HSN codes to assess duties and verify compliance. Incorrect classification can cause delays, detentions, or additional scrutiny.

Eligibility for Exemptions and Incentives

Classification is also central to determining eligibility for exemptions, concessional rates, and incentives. For example, classifying agricultural produce correctly can ensure exemption from GST, while incorrect classification can lead to unnecessary tax liability.

Avoidance of Penalties and Litigation

The consequences of misclassification include penalties, interest on unpaid tax, and lengthy litigation with tax authorities. By adhering to correct HSN and SAC codes, businesses can minimize these risks.

Responsibility of the Supplier

Judicial pronouncements have established that the supplier bears the responsibility for correct classification. This places an obligation on businesses to train their staff, maintain updated knowledge of tariff schedules, and consult experts where necessary.

International Alignment of Classification

Since the HSN is used by nearly 200 countries worldwide, classification under GST aligns Indian businesses with international practices. This global uniformity reduces disputes in cross-border trade and ensures that Indian exporters and importers operate within a familiar framework.

Updates and Revisions

The HSN is updated every four to six years by the World Customs Organization to keep pace with changes in trade and technology. India incorporates these updates into its Customs Tariff and GST framework, ensuring alignment with global practices. Businesses must remain aware of these updates to avoid misclassification due to outdated codes.

Digital Trade and Emerging Services

As trade evolves, new categories of goods and services emerge. Digital services, e-commerce, and renewable energy products are examples where classification continues to evolve. Ensuring correct classification in these emerging sectors is vital to avoid disputes and ensure fair taxation.

The Way Businesses Approach Classification

Internal Compliance

Many businesses establish internal compliance teams or rely on consultants to manage classification. This is especially important for large-scale traders and manufacturers dealing with hundreds of products or service lines.

Use of Technology

With digital invoicing and e-filing becoming the norm, businesses increasingly rely on technology-driven tools to ensure accurate classification. Automated systems linked with GST returns and customs declarations reduce the margin of error.

Sector-Specific Challenges

Different sectors face unique challenges. For instance, the textile industry deals with overlapping classifications based on fiber content, while the IT sector struggles with distinguishing between goods (software supplied on physical media) and services (software provided online). Sector-specific guidance and case studies help businesses navigate these challenges.

Conclusion

The classification of goods and services under GST is the cornerstone of an effective and transparent indirect taxation system. With thousands of products and services in circulation, the use of HSN for goods and SAC for services provides a standardized language that brings uniformity across domestic and international trade. By anchoring GST classification to globally recognized systems, India ensures consistency with international norms while facilitating customs procedures and cross-border compliance.

The GST rate structure, ranging from exemptions for essential commodities and services to higher rates for luxury items, underscores the need for accurate classification. Misclassification does not merely result in incorrect tax collection but can also lead to significant commercial consequences such as loss of competitiveness, denial of exemptions, and exposure to penalties or litigation. Judicial rulings have further clarified the responsibility of suppliers in ensuring accurate classification, thereby making due diligence and internal compliance a necessity for businesses.

The structure of HSN codes, interpretative rules, tariff notes, and the detailed framework for SAC codes together ensure that every good and service can be accurately placed within the tax net. This structured approach reduces ambiguity, harmonizes trade practices, and strengthens trust between taxpayers and authorities. For importers and exporters, correct classification has additional implications, as it directly impacts customs clearance, eligibility for incentives, and smooth international trade operations.

From construction services and professional consultancy to agricultural produce and manufactured goods, every sector relies on classification to determine the right tax treatment. With the constant evolution of trade and the emergence of new goods and digital services, businesses must stay informed about updates to the tariff system. The use of technology and automation in compliance processes further enhances accuracy, reducing the risk of disputes.

In essence, the classification framework under GST is not only about tax administration but also about creating a seamless trade environment, aligning domestic policies with global standards, and ensuring fairness in the distribution of the tax burden. For businesses, the commitment to correct classification is both a compliance requirement and a strategic tool for sustaining growth in a competitive marketplace.